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Enabling Biometrics on Your Mobile Device
Enabling Biometrics on Your Mobile Device
Updated over a week ago

We highly encourage enabling biometrics to ease the authentication process and extend the session length when accessing the platform. Biometric authentication uses fingerprint or facial recognition to unlock your smart device quickly and easily. This adds an additional layer of security if the device is left unattended and the app is backgrounded. Only the device owner may re-open the app and view any potentially sensitive information therein.

  • If you have biometric authentication enabled on your mobile device, once you have signed in initially to SightPlan Mobile, you will be able to keep signing back into SightPlan using the device's biometric settings you have selected.


To enable biometrics for Apple iOS users:

To enable biometrics for Android users:

Note: The following example is for a Samsung device and the setting may vary depending on the device brand or model.

  1. Tap the Settings icon on your Android device and tap Lock screen and Security.

  2. Scroll down and tap Screen lock type.

  3. Add your fingerprint — follow the instructions on your screen and go through the wizard. You’ll be prompted to lift and rest your finger on the home button several times. Then your fingerprint will be added to the list of fingerprints authorized for your Android device.

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