The SmartRent Training Team is committed to supporting Smart Operations Solutions users with all training and support needs through a variety of learning opportunities. Below is a comprehensive list of the recurring Smart Operations Solutions training options. To register for each desired training, simply click the corresponding link then select your preferred date and time.
Click here for the general link for all Smart Operations Solutions Trainings
If you do not know which solutions you will be implementing at your property, please reach out to help@sightplan.com and request the name of the Smart Operations Solutions products your community is subscribed to. Please make sure to include the name of the community and the owner management group in the email.
We'll see you in training!
Answer Automation 101 Training
Ideal for all members of the team (including maintenance), who are affiliated with communities that utilize SmartRent's answering service.
Agenda:
Managing Voicemails on the Web
Managing Emergencies (On-Call)
Resident Experience
On-Call Technician Experience
Creating Your On-Call Schedule
Live Webinars:
On-Demand Video: Answer Automation Video Training - Watch Now!
Admin Training for Answer Automation Training
Ideal for all community managers and corporate-level users who's communities are using SightPlan's answering service.
Agenda:
Setting Up Your Team Access
Custom Setting Options (including Answering Service and Assignments settings)
Managing Your On-Call Schedule
Reports
Live Webinar: Admin Training for Answer Automation - Register Now!
On-Demand Video: Answer Automation Admin 101 Video Training - Watch Now!
Work Management 101 Training
Ideal for everyone on your team (including maintenance), who are affiliated with communities that employ Work Management. Available in English and in Spanish.
Agenda:
Integration with Property Management Solutions
Accessing SightPlan.com
Task (Work Order) Creation & Management
SightPlan Web
SightPlan Mobile
Using Project Templates (Inspections and Make Ready Boards)
Live Webinars (English):
***Spanish option available below***
Live Webinar (Spanish):
On-Demand Video: Work Management Video Training - Watch Now!
Admin Training for Work Management
Ideal for all community managers and corporate-level users whose communities employ SightPlan's Work or Operations Suite.
Agenda:
Setting Up Your Team Access
Custom Setting Options
Reports
Task creation and management (including Project Templates)
Live Webinar: Admin Training for Work Management - Register Now!
On-Demand Video: Work Management Admin 101 Video Training - Watch Now!
Inspection Management 101 Training
Agenda:
Launch & Complete Inspections
Review Inspection Calendar
Access Reporting
Live Webinar: Inspection Management 101 Training - Register Now!
On-Demand Video: Inspection Management Video Training - Watch Now!
Audit Management 101 Video Training
Agenda:
Access Your Audits
Complete Your Audits
Update Audit Templates
Audit Review Dashboard
Access Reporting
Live Webinar: Audit Management 101 Training - Register Now!
Step-by-step Guide: Inspection Management Video Training - Watch Now!
Should you need additional training or support, please reach out to our Help Team at help@sightplan.com.