Skip to main content

Schedule Training for Your Team

From beginner to expert, we provide training for all expertise levels.

Updated this week

The SmartRent Training Team is committed to supporting Smart Operations Solutions users with all training and support needs through a variety of learning opportunities. Below is a comprehensive list of the recurring Smart Operations Solutions training options. To register for each desired training, simply click the corresponding link then select your preferred date and time.

Click here for the general link for all Smart Operations Solutions Trainings

If you do not know which solutions you will be implementing at your property, please reach out to help@sightplan.com and request the name of the Smart Operations Solutions products your community is subscribed to. Please make sure to include the name of the community and the owner management group in the email.

We'll see you in training!


Answer Automation 101 Training
Ideal for all members of the team (including maintenance), who are affiliated with communities that utilize SmartRent's answering service.

  • Agenda:

    • Managing Voicemails on the Web

    • Managing Emergencies (On-Call)

      • Resident Experience

      • On-Call Technician Experience

    • Creating Your On-Call Schedule


Admin Training for Answer Automation

Administrators, such as community managers, have the permissions to manage key settings. We recommend reviewing the following articles to set up your community for success.

Help Center Article Collection for Administrators


Work Management 101 Training
Ideal for everyone on your team (including maintenance), who are affiliated with communities that employ Work Management. Available in English and in Spanish.

  • Agenda:

    • Integration with Property Management Solutions

    • Accessing SightPlan.com

    • Task (Work Order) Creation & Management

      • SightPlan Web

      • SightPlan Mobile

    • Using Project Templates (Inspections and Make Ready Boards)

***Spanish option available below***


Admin Training for Work Management

Administrators, such as community managers, have the permissions to manage key settings. We recommend reviewing the following articles to set up your community for success.

Help Center Article Collection for Administrators


Inspection Management 101 Training

  • Agenda:

    • Launch & Complete Inspections

    • Review Inspection Calendar

    • Access Reporting


Audit Management 101 Video Training

  • Agenda:

    • Access Your Audits

    • Complete Your Audits

    • Update Audit Templates

    • Audit Review Dashboard

    • Access Reporting



Should you need additional training or support, please reach out to our Help Team at help@sightplan.com.

Did this answer your question?