The SmartRent Training Team is committed to supporting Smart Operations Solutions users with all training and support needs through a variety of learning opportunities. Below is a comprehensive list of the recurring Smart Operations Solutions training options. To register for each desired training, simply click the corresponding link then select your preferred date and time.
Click here for the general link for all Smart Operations Solutions Trainings
If you do not know which solutions you will be implementing at your property, please reach out to help@sightplan.com and request the name of the Smart Operations Solutions products your community is subscribed to. Please make sure to include the name of the community and the owner management group in the email.
We'll see you in training!
Answer Automation 101 Training
Ideal for all members of the team (including maintenance), who are affiliated with communities that utilize SmartRent's answering service.
Agenda:
Managing Voicemails on the Web
Managing Emergencies (On-Call)
Resident Experience
On-Call Technician Experience
Creating Your On-Call Schedule
Live Webinar: Register here for the Answer Automation Training
On-Demand Video: Answer Automation - 101 Training
Help Center Options: Answer Automation Article Collection
Admin Training for Answer Automation
Administrators, such as community managers, have the permissions to manage key settings. We recommend reviewing the following articles to set up your community for success.
Help Center Article Collection for Administrators
Work Management 101 Training
Ideal for everyone on your team (including maintenance), who are affiliated with communities that employ Work Management. Available in English and in Spanish.
Agenda:
Integration with Property Management Solutions
Accessing SightPlan.com
Task (Work Order) Creation & Management
SightPlan Web
SightPlan Mobile
Using Project Templates (Inspections and Make Ready Boards)
Live Webinars (English): Register Here for the Work Management Training
***Spanish option available below***
Live Webinar (Spanish): Regístrese Aquí para asistir a Work Management Training (Español)
On-Demand Video: Work Management Video Training - Watch Now!
Help Center Options: Work Management Article Collection
Admin Training for Work Management
Administrators, such as community managers, have the permissions to manage key settings. We recommend reviewing the following articles to set up your community for success.
Help Center Article Collection for Administrators
Inspection Management 101 Training
Agenda:
Launch & Complete Inspections
Review Inspection Calendar
Access Reporting
Live Webinar: Register Here for the Inspection Management Training
On-Demand Video: Inspection Management Video Training - Watch Now!
Help Center Options: Inspection Management Article Collection
Audit Management 101 Video Training
Agenda:
Access Your Audits
Complete Your Audits
Update Audit Templates
Audit Review Dashboard
Access Reporting
Live Webinar: Register Here for the Audit Management Training
Help Center Options: Completing Lease File Audits in Audit Management
Should you need additional training or support, please reach out to our Help Team at help@sightplan.com.